Team Meeting - April 24, 2014 at 6:30 p.m.

Meet us at McDonald's in Council Bluffs at 16th and Broadway!  find out all the latest from Avon and have some fun with the Bee Team!  Let's make our plans to earn the "Make Your Dreams Come True" incentive trip to Orlando, FL in August.  Look for flyer with details on www.youravon.com
This link might take your directly to it.
 http://www.youravon.com/REPSuite/static/pdf/campaigntools/Avon_OTG_ORL_Flyer_en.pdf

Plan for Your Success C-10 2014

Something to try if you need some new customers.  I found this on SEUL Sue Mazza's site: http://suemazza.com/  Sue shares lots of great resources and information that can help us grow our businesses, put more money in our pockets now and build our future fortunes.

THE  MAGIC  5 LINE SCRIPT
Line 1    Hi, I’m (your name) from ___(your company name)___ .
Line 2    (Company Name) having a Customer Appreciation Day
Line 3    We’re here today with free samples of the latest….…
(the new fall lipstick colors, newest fragrance, vitamin pack, energy drink, whatever, but remember.. everyone likes to feel they’re getting something for free!)
Line 4    (as they are looking through samples)    How many ladies work in your office so I can leave enough samples and brochures ?  (WAIT for them to answer as you smile as they look through the samples)
Line 5    (as you thank them and are getting ready to leave)…  Oh, by the way, we always give our customers a courtesy call before we place our order.  We’ll give you a call on (day you choose) to see if anyone needs any more samples or would like to place an order.  (Collect name, number, business card, etc)
There, you are done!   You are in and out of an office within a couple short minutes.
Now.. a couple of other notes.
On Appearance
Be sure to wear logo clothing, jewelry, etc.  Be professionally dressed in casual slacks/skirt, not jeans and logo top so that you look like you should, representing  your company.
On The Script
Line 2 – DO NOT SAY “ I am having a customer appreciation day”, say “(Your company name) IS HAVING A CUSTOMER APPRECIATION DAY.”
Our tests have shown that people respond much better to the corporate name in taking the free samples and brochures because your business is sponsoring it, as opposed to an independent rep.  And, just in case you feel funny,  perhaps you are saying to yourself.. well really my company hasn’t announced it and it really is just me doing this!!.. I can tell you, if you were to ask the CEO of your company, they would tell you that EVERY day is customer appreciation day!!  J  So , you can say this with confidence and truthfulness!
On Followup
The Fortune is in the Followup!    Be sure you call back before the order is due to ask if anyone has any questions or wants to order, or even wants new samples.   We’ve had story after story about reps waiting to call back, to hear comments like.. wow, we never thought you’d call.. or thank GOD you called, someone took my brochure and I didn’t have any way to reach you!  (and then place a LARGE order!)
Further followup can include things like:
Remember people like to buy from people they know, like and trust, and knowing their name, smiling, being friendly and professional, all these help them to know, like and trust us) … saying.. Hi (NAME),  I’m (Your Name) From (your company).   I was here a couple of weeks ago when (your company) had the CUSTOMER APPRECIATION DAY and I’ve got some new samples and brochures for you.. How many ladies work in your office?… (chat a bit to build know, like and trust and then let them know you’ll follow up by phone.   Sometimes it takes a couple of times going back to start to really build orders in the building.
Consistency is key to success.   So many times, a customer will get a brochure but then the rep never
follows up with a phone call, or goes back, so you taking the time to go back and call will help them build trust in You, your company, and in your Professionalism.
Further Followup can also include…   delivering an order to one office, then going down the hall to each consecutive office, saying something like.  Hi!  (name if you know it).. I’m (your name) from _____.   I was just down the hall delivering their order to the ladies in suite 101 (or whatever) and wanted to stop by to see you too and give you some more samples of the latest (lipstick, fragrance, skincare, etc)
This can be used on many consecutive visits!   After awhile, they will EXPECT YOU and LOOK FORWARD TO YOUR VISIT!   Everyone loves free treats!
POTENTIAL OBJECTIONS  (So you  are not surprised!)
There really aren’t many.   Once in a while you’ll hear  someone say:   “well, you’re not allowed to solicit in here so you can’t leave brochures in the waiting room.. or something like that”   We have had great success saying… “oh, we’re not soliciting.. we’re is having a Customer Appreciation Day and we’re giving out Free samples and brochures.  Remember to smile and extend the samples to them and invite them to pick some out and leave only one brochure.   99.9% of the time, this takes care of any tension.    I have had ONLY ONE TIME where the “gatekeeper” at the front desk told me No, I couldn’t leave anything, so I thanked her for her time and left.. only to find one of the people from the office come out the back door and follow me down the hall because she wanted HER free samples and brochures!   She’s still a customer to this day!   Trust me, no one has ever thrown any rotten tomatoes at us!   Most people are really glad to see us!
Another comment you might hear is:  “We already have an representative”.   I always smile and say, THAT’S GREAT!   Thank you for being a customer!   That’s why we are here, so pick out some free samples and be sure to call your representative to order!    DO NOT LEAVE A BROCHURE  as that could be perceived as trying to steal business from a fellow representative, even if you have the best and noblest of intentions.
Rarely, someone will not want to give you a number  for followup.. very rarely.   If you ask with a smile and a positive attitude of assuming they want us to followup, you’ll get that contact info easily very often!
Remember, When people see us in our company apparel/logo items, to them, WE ARE CREDIBLE AND PROFESSIONAL. We are the Face of  that organization and we always want to leave a positive, upbeat, friendly and customer-focused impression.

 Let me know when you use the Magic 5 Script and what your results are!  My goal is to add 5-10 new customers each campaign!

 Product Picks for Campaign 10

Last time in Brochure for Avon "Sprinkle Nails Nail Decorations"- A 3 for $9.99 special 1 base coat, 1 Nail Pro+ color enamel and a Nail Sprinkles in Green, Pink or Purple!

Fragrance for Mom-- Lots of Great Specials in Campaign 10 Starting with Avon's newest fragrance Femme
$30 with a free Body Lotion.  Or choose from old favorites: Far Away 5 piece set for $19.99 (pg 53)
Haiku  $23 and get powder, roll-on, and the new solid fragrance stick for free!  Or Imari for the same price and same free products. Plus more fragrance specials on pages 58-64.  Sure to please!

I have customers that love this for their skin care regimen.  Now your customers can try
 all the night cream and save $13 off the regular $38 price- ($24.99)

On my customer blog: I added a new feature called "Product of the Week".  SSS Satin Glow is my pick for this week.  I've been using the body scrub and the moisturizer for about a week and I can't believe how "sunkissed" my skin looks!  My winter white legs will soon be a thing of the past!!!!

The Volume is back in the Advanced Techniques Hair Care line.  I know some of my customers will be happy about that!  I'm looking forward to trying it too as it was the line that I used too! Yeah for Big Hair!

 Aqua Express is back for the summer with a cool fresh scent and loads of moisture!  In addition to the Body Wash, Moisturing Gel and Hand Lotion a new product has been added "Body Milk Spray" intro priced at $4.99 (pg 161)  It has shea butter and vitamin E to lock in moisture to smooth and soften skin.

I ordered this for myself and a demo and because I'm short I thought I might have to hem the back  length but it looked fine as it was so don't let your short customers tell you it won't work for them!  Great colors and great for add on sales for sandals and summery jewelry!

These are my favorite shoes!  So comfy and great for all the running around that we do!  Let your active customers know about these stylish "trail blazers".

Congratulations to the top 10 in Sales on our team for Campaign 9!

1. Diana Andreason - $874
2. Barb McQuitty - $639
3. Shirley Bailey - $428
4. Janette Lockey $382
5. Karen Cook $343
6. Charlotte Jackson $249
7. Carol Moore $214
8. Marilyn Arnburg $210
9. Joy Greenslade $190
10. Valerie Lytle $162

This is the 2014 Mrs.  Albee.  Total Award Sales of $7011 from C-8 through C-26 will earn it for you!!!
In the comments let us know how many years you have been with Avon and how many Mrs. Albee's you have earned!

District 5373 2nd Quarter Rallys-- Learning means Earning! Plan to attend

You should have received this invitation by email.  RSVP right away to the location nearest you!

 You will get a goodie bag of some of the 2nd Quarter products and learn what else is coming out from Avon for April,May, and June!!!  And if you haven't met our new District Manager, Kelly Travaille yet, now's your chance.  She has also put a District Page for us on FaceBook so you can always go there for news or if you have questions. Find the page by doing a FaceBook search for "AVON District 5373".  It should pop right up!

Climbing the Steps to Success for your Avon Business!

I got this little drawing from Zig Ziglar.  Each campaign it's helpful to your success to access which step you are on in your business!  Each of the steps illustrated indicates our attitude (thinking) about our business which influences our confidence, motivation and efforts.  Sometimes it seems like 2 steps up and 3 steps back but please persist!  The top of the stairs (success) is always there waiting for you!  If you can identify the step you are on and you think you need some coaching to get to the next step let's talk!  I wish I could say we could jump on the escalator and ride smoothly to the top but as with many thinks in life it's the effort we put into our Avon businesses that propel us up the steps!  Set a small goal to get you moving to the first landing on the stairs; something realistic that will make a difference in your life and keep you motivated to set a goal for the next landing so that step by step, level by level you will reach your ultimate goal!  (the penthouse suite!!! -- For me it's a Senior Executive Unit Leader's Office!!!)  I'd like to hear about your ultimate goals and your goal for each landing on the stairway to success so we can celebrate each and every achievement!!!!
Every journey begins with the first step!  to help you plan your first goal take a look at Avon's Campaign planning sheet for C-9.  What products from here will your customers want to hear about?  what ones will be fun for you to tell them about!!!  If the products shown here don't trip your trigger go to your C-9 brochure and pick some that do so that you can focus on sharing the products you love!  Your passion and enthusiasm will be contagious!  But don't forget to find out what the customer needs and wants; what does Avon have that can solve a problem or improve their life! 

 

My Picks for C-9

Secret Treasure Pendant only $9.99 pg. 17

these are too cute! Set of 3  $14.99 a great gift for kids to teach them about money.  To add value include a good article or online resource about kids and money... I really believe that teaching them to save and share at an early age will reap big benefits when they're grown.  Here's a good one to get you started! 

http://www.forbes.com/sites/laurashin/2013/10/15/the-5-most-important-money-lessons-to-teach-your-kids/

Be sure to point out the Femme Jewelry collection (pg 5) when you give samples of the Femme Fragrance.  Perfume and Jewelry great gifts for the woman in anyone's life for any occasion or "just because...."

I know I mentioned this before but the make-up brush collection is a great value(page 72-73)  another opportunity to add value for your customers. Share this article or the link to it and something you learned from it that you didn't know before like "did you know you should be deep cleaning your makeup brushes every week?"  http://laurenconrad.com/blog/2013/06/beauty-school-how-to-clean-your-makeup-brushes-tips-tricks-ilana-saul-june-2013/    
This is from Lauren Conrad's beauty blog so you may want to follow it to see what else you can learn to help  your customers!

 

This is the back- page order-add-on product!  It is very pretty and you'll sell lots if you just ask!  Only $9.99 with $15  C-9 brochure purchase-- C-9 ) ONLY!

C- 9 Product Testimonial--- with spring finally here be sure to talk with your customers who are gardeners, campers, hikers, swimmers or play outdoor sports (even mow the yard) .  The new CC Cream has a SPF of 50!  Long enough to provide sun protection for many hours outdoors.  My daughter uses it and loves it.  She's really smart not to get her face sunburned at age 21!  She won't have that "weathered" look when she's 58!

Finally, let's jump in to Spring, feet first.  Have you tried the Ginger and White Tea Collection from FootWorks?  It's enough product to keep your feet in shape for spring and summer.  Be sure to up sell any of Avon's sandals or flip-flops and nail color for cute, flashy or sassy toenails!  If you ordered the collections from the What's New- (shown above) Offer the nail color (barefoot beige) to the first customer who orders a 5 piece set (page 111) for only $9.99.